Talkable users can have the following access levels:


1. Admin 


User has access to: 

  • Create Sites
  • Create new Users
  • Create and launch campaigns
  • PII customer information
  • Customer service portal
  • All reports
  • Export reports data


2. Write


User has access to: 

  • Create and launch campaigns
  • PII customer information
  • Customer service portal
  • All reports
  • Export reports data


3. Read 


User has access to: 

  • Customer service portal
  • PII customer information
  • All Reports
  • Campaign details and Public Preview pages


4. CSP only 


User has access to: 

  • Customer Service Portal