Shopify 

  1. Remove the Talkable app from the apps list in the Shopify admin

  2. Delete all discounts created with the app - Screenshot

  3. Navigate to Online Store -> Actions -> Edit code

  4. Delete {% include ‘talkable-partial’ %} from theme.liquid - Screenshot

  5. Delete talkable-partial.liquid, page.talkable.liquid and page.dashboard.talkable.liquid files -  Screenshot

  6. Navigate to Overview - Pages and delete referral campaign pages


In most cases simply deleting the app is sufficient. However, Shopify does not allow us to remove theme-specific code snippets upon app deletion, which is why we posted this article for those who would like to remove all Talkable Referrals-related code pieces from their Shopify theme.


Custom platform

  1. Find in your site code Initialization script and delete it. It will likely be in the <head> tag that wraps all site pages.

  2. Search for the post-purchase script on the thank you page code and delete it.




Magento

  1. Go to System -> integrations 

  2. Find Talkable integration and hit on the delete button

  3. To make sure the integration was successfully removed, please check what the dev console returns if you put ‘talkable’ in it. It should return an error if there’s no integration.



Salesforce 

Please refer to Integration docs and complete the integration steps in reverse. You can contact Talkable support in case of any questions.