Steps how to find Shopify order inside Talkable:

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  1. Open an order page.
  2. Copy ID at the end of the URL https://admin.shopify.com/store/slow-wave-0f67/orders/5676692242649. For such URL, it’s 5676692242649
  3. Open Talkable → Purchase Report
  4. Using this order number, search for the order. If not found, please search by email.
  5. For batch reconciliation, please export Shopify orders in CSV; you can find both shorter and longer order number versions in the fields of this CSV (shorter is “Name,” longer id is “Id”)