General FAQ

What's supported by Talkable Referrals?
One campaign only:  Post-purchase campaign + Landing Page or Floating Widget Campaign Available for Shopify only; 1 Advocate Referral incentive + 1...
Mon, 14 Jun, 2021 at 9:45 AM
When will my customers see the referral experience?
Any visitor of your site will see a button or "widget" for the referral campaign in the bottom corner of your site, once the campaign is launched....
Wed, 5 May, 2021 at 6:58 AM
Where do I see all referral orders which have come through Talkable?
Easy! Talkable referral orders are within your Shopify store → Discounts → Find Talkable coupon list → Sales by discount. This is what it looks like: ...
Wed, 5 May, 2021 at 6:59 AM
Why do some png/jpg files work and some don’t?
We have two requirements for image uploads to ensure a fast page load:  1. The file name. It cannot contain any dots, commas, or spaces. Additionally, ...
Wed, 5 May, 2021 at 6:59 AM