Talkable

Site Dashboard Metrics 1

• What is “Friends’ existing customer revenue” and how are you tracking it?

Site Dashboard Tiles 1

• Why do our transaction numbers seem to be going down? We had a higher number shown in the tile on the Dashboard at the beginning of this week and now we have a lower number.

Existing Customers report 2

• How can we upload a list of existing customers?
• I am unable to export the report. What should I do?

Performance by Channel report 1

• Where can we see how our customers are sharing and what share channels they use (email, Facebook, etc.)?

Top Advocates report 1

• We have launched a limited-time campaign where we want to additionally reward people who made the most shares. How can we export the list of top advocates?

Metrics Aggregation report (MAR) 3

• How can we track activity after the email blast/social post/etc was sent to promote the program?
• I want to track the performance of a promotional email to our customer base. We're A/B testing the email creative and I want to see which email leads to more of our customers signing up to become Advocates and sharing. How do I do this?
• I’d like to check the performance of each CTA leading to the Standalone campaign separately. How can I do this?

Reporting Video Tutorial 1

• Reports Video Tutorial

General Questions 1

• What is the permissible variation in Talkable purchase reports?