Can I somehow see what Advocates put into their notes or subject line when sharing via email? : Talkable

Can I somehow see what Advocates put into their notes or subject line when sharing via email? Print

Modified on: Tue, 29 Sep, 2020 at 2:56 AM

You can see what Advocates put into their notes or subject line when sharing via email by following these steps:

1. Go to All Reports

2. Navigate to 'Customer email letters' report

3. Filter by ‘Friend share email’

4. Enable Additional columns: Advocate-defined Subject, Advocate-defined Body

5. Click 'Generate'

Did you find it helpful? Yes No

Help Desk Software by Freshdesk