How can I blacklist users? : Talkable

How can I blacklist users? Print

Modified on: Tue, 29 Sep, 2020 at 2:55 AM

We have two options for blacklisting within the Talkable platform - either by email or by IP address. To blacklist a user you need to:

1. Go to 'Customer service portal' tab at the top

2. Click 'Blacklisting' section

3. Paste a user’s email or IP address to the appropriate field

4. Click 'Save Changes'.

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