Campaign Views

Can you remove the Talkable address link in social sharing?
The removal of the Talkable address link requires white-labelling, which is available for Enterprise customers at no cost or can be purchased for an additio...
Tue, 29 Sep, 2020 at 2:57 AM
Why doesn’t the expired Advocate offer preset for the Advocate share page get updated? (applicable only to older campaign templates)
Advocates are unable to see this preset since in case the campaign has closed, nobody will be able to view it.
Tue, 29 Sep, 2020 at 2:57 AM
Why does the self-referral/existing customer campaign not reflect all updates when I look in the campaign preview?
The self-referral/existing customer campaigns work via campaign tags, so the changes would only be displayed when these campaigns are live. Their functional...
Tue, 29 Sep, 2020 at 2:57 AM
Can you remove the Talkable logo from the campaign views?
The removal of the Talkable logo requires white-labelling, which is available for Enterprise customers at no cost or can be purchased for an additional mont...
Tue, 29 Sep, 2020 at 2:57 AM
If we do not have any Friend offers and/or we do not have a Claim Page for Friends to claim codes, how do we track referrals?
In this case, Talkable is tracking customers by cookies and IP addresses.
Tue, 29 Sep, 2020 at 2:57 AM
Is there an option to add a close button to the Floating Widget?
You can add the X-close button to the Floating Widget in the Editor. To do this, select the Advocate Trigger Widget view, then select the Configuration tab,...
Tue, 29 Sep, 2020 at 2:57 AM
Can we easily change fonts in campaigns?
If the fonts that you would like to change are already uploaded, you can select a dropdown menu in each view and change the Campaign font primary and Campai...
Tue, 29 Sep, 2020 at 2:57 AM
Can we have a different Floating Widget for mobile and desktop?
Yes, you can - please go to the 'Advocate Trigger Widget' view and select Advocate trigger widget enable mobile customs - 'Different on mobile&#...
Tue, 29 Sep, 2020 at 2:57 AM
Can I change images and copy across multiple campaigns?
You can do this across the same views in different campaigns. To do this, you would select the view that you would like to update, select ‘Images’ and click...
Tue, 29 Sep, 2020 at 2:57 AM
We used to have a different layout in our campaigns and now we see the email form opened by default. How do we change this?
You would have to go to the 'Advocate Share Page' view and scroll down in Configuration until you see the ‘Default sharing channel emphasis’ localiz...
Tue, 29 Sep, 2020 at 2:57 AM