Coupons & Rewards FAQ

Can I give a free product for the advocate referring a friend?
Free product, unfortunately, is not something the app supports at the moment. Talkable gives an option rewarding with coupons with discounts (% or value). ...
Mon, 14 Jun, 2021 at 9:41 AM
Do the coupons integrate automatically with Shopify?
Yes, they do. You don’t have to manage coupons manually, since it is all done automatically for you with all the fraud prevention tools on Talkable’s end. ...
Wed, 5 May, 2021 at 7:00 AM
When do coupons expire? Can I change coupon limits?
Talkable sets the expiration date at 1 year from the creation of the discount list.  For example, let’s say you launched your referral campaign on Dec 1, 2...
Wed, 5 May, 2021 at 7:00 AM
Why did we have stop receiving the discounts codes in Shopify?
Discounts may stop automatically generate if you delete the Discount list in Shopify that Talkable uses for auto-sync.  Please re-confirm this step and ...
Mon, 14 Jun, 2021 at 9:45 AM
How are coupon codes generated for both advocates and their friends?
Talkable generates single-use coupons automatically and puts them into a coupon list within your Shopify store.  Coupons are only created in small batches...
Wed, 5 May, 2021 at 7:00 AM
Is it possible for people to save up their $ rewards and use them all at once for free products?
Customers can only use one Talkable coupon code at a time and can't combine them with other coupons. We hope you found this information useful! ...
Mon, 14 Jun, 2021 at 9:46 AM
Do I need to manage coupons manually?
Talkable Referrals manages coupons for you automatically, so you do not need to manually manage codes once the program goes live.  Talkable generates sing...
Wed, 5 May, 2021 at 7:00 AM