Why is a Friend not able to get a coupon code even though they’re a new customer? : Talkable

Why is a Friend not able to get a coupon code even though they’re a new customer? Print

Modified on: Tue, 29 Sep, 2020 at 2:56 AM

To find out why a Friend is a new customer but cannot receive a coupon code, you need to follow these steps:

1. Navigate to Customer service portal

2. Search for Advocate's email

3. Click on 'Shares' tab

4. Click to see details

5. Click on Friend’s offer 'Details'

6. In the Friend’s offer, you can see if the Friend reward was blocked and the reason

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