Why are Advocate Reward Paid emails rejected for a specific customer even though they passed Fraud Settings and the campaign’s incentive rules? : Talkable

Why are Advocate Reward Paid emails rejected for a specific customer even though they passed Fraud Settings and the campaign’s incentive rules? Print

Modified on: Tue, 29 Sep, 2020 at 2:55 AM

Advocate Reward Paid emails can still be rejected for an Advocate’s qualified referral for two reasons - either the Advocate’s email is an invalid email or the customer has unsubscribed from Talkable emails.

You can also check the reason in Customer Email Letters report:

Did you find it helpful? Yes No

Help Desk Software by Freshdesk

Why are Advocate Reward Paid emails rejected for a specific customer even though they passed Fraud Settings and the campaign’s incentive rules? Print

Related Articles