If you modify Price Rules on Shopify, it could make them incompatible with the coupon lists they are attached to. In order to find out about such changes as early as possible, we have a daily monitoring job that checks that Price Rules have no critical differences from respective coupon lists. Attributes that are checked in this job are the following:
usage_limit - must always be 1
value - must correspond to coupon list amount
value_type - must correspond to coupon list type
ends_at - must be greater than or equal to coupon list expiration (and absent if coupon list has no expiration)
prerequisite_subtotal_range - must match coupon list minimum subtotal
If attributes differ from what they are expected to be and Talkable cannot fix that by updating a coupon list, Talkable sends an email notification.
Once the Price Rule becomes critically different from the coupon list it is assigned to, the coupon list is no longer editable. Please fix the issues listed in the email notification to remedy this situation.
If you keep receiving this automatic email to change settings in the disabled / test coupon list in Shopify (see example below), you can turn off these email notifications by disabling the auto-sync option for this coupon list. Go to your Talkable account -> All reports -> Coupon Lists -> Edit (the list you need) -> Uncheck “Enable Coupon List Shopify Auto Sync”.
