General questions

General questions

How does email unsubscribe work in the referral program?
If the email recipient clicks on the unsubscribe link, they will not receive any following referral communication until they sign up again. Please note that...
Fri, 17 Jun, 2022 at 12:55 PM
How can I check who opted-in or opted-out?
You can check that in the People report. Select the needed date range and choose Opted-in - “Yes “or Unsubscribed - “Yes” to check customers' user su...
Fri, 17 Jun, 2022 at 1:10 PM
Can we use the domain for referrals that is also used for another provider?
No, we can’t use the domain used for another service.
Fri, 17 Jun, 2022 at 1:13 PM
Offer vs. Impression. What’s the difference?
Offer refers to # advocates who participated in a referral campaign(s). An offer is created as a result of showing a referral campaign. Within one campaign,...
Mon, 3 Oct, 2022 at 5:37 AM
Is Talkable ADA-compliant?
Yes! Since 2021, all our new clients have ADA-compliant templates. Any client with older non-ADA templates can switch to the ADA free of charge. If you want...
Fri, 30 Sep, 2022 at 6:16 AM