Coupons

Our coupons are single-use, so, if the customer uses it and then abandons their cart but later comes back to purchase another day, the coupon code isn't valid anymore since he used it on the first cart he abandoned. Would there be a way, in
Unfortunately, there's no solution that could be implemented on Talkable’s end. We advise you to try and change the logic in your cart so the codes aren...
Tue, 29 Sep, 2020 at 2:57 AM
Shopify Auto-Sync Coupons Setup Video Tutorial
If you have successfully created the new discount in Shopify, but it didn’t auto-sync with Talkable, go to the coupon list edit/create page (All reports ...
Tue, 21 Sep, 2021 at 6:53 AM
We have accidentally uploaded the incorrect coupon codes, can we remove them?
You can delete the coupons that were uploaded by mistake. To do this, go to the Coupon Lists report and click on the ‘Delete coupons’ button at the upper ri...
Tue, 29 Sep, 2020 at 2:57 AM
What happens if the coupon list runs out before I am able to upload a new list?
If a coupon list runs out but the campaign is still live we will put those individuals in a 'waiting for coupon' status. We then retry coupon issue ...
Tue, 29 Sep, 2020 at 2:57 AM
Why aren’t there any coupons created for my auto-synced list?
Shopify customers First, check if you have a coupon code auto-sync set up with us. Go to the All reports -> Coupon Lists Check the Auto S...
Mon, 3 Oct, 2022 at 5:26 AM