General FAQ
You can track referral revenue & campaign performance on the dashboard but all analytics reports are available on the paid version. We hope you f...
Mon, 14 Jun, 2021 at 9:27 AM
Font size cannot be modified however, if you're interested in additional customizations - including font size - you can reach out about a paid plan with...
Wed, 5 May, 2021 at 6:59 AM
You can update all images using the Editor. When you navigate through different views, you will see an Images tab. Click on the Advocate trigger widget ...
Wed, 5 May, 2021 at 6:59 AM
You can visit Shopify store → Discounts → Talkable discount list. Once here, you can add your chosen product collections for all Talkable-related coupo...
Wed, 5 May, 2021 at 6:59 AM
There are two main ways to tell your customers about the referral campaign: social media posts and email blasts. Simply include the link to your referral...
Wed, 5 May, 2021 at 6:58 AM
To uninstall the app completely, just follow these simple steps: 1. Remove the Talkable app from the apps list. 2. Delete all discounts created with th...
Wed, 5 May, 2021 at 6:58 AM
If you're experiencing issues with saving changes to your campaign in Editor or in your Talkable dashboard, please perform the steps below: Try op...
Thu, 30 Jun, 2022 at 11:20 AM
Yes, they do! For example, if an advocate sends an email to 3 friends and all 3 friends complete a purchase, the advocate would receive 3 rewards. Note: thi...
Wed, 5 May, 2021 at 6:59 AM
The installation flow is pretty simple: just get an app and it will guide you through all necessary steps, it is all automated. We hope you found thi...
Mon, 14 Jun, 2021 at 9:27 AM
In order to install Talkable’s free app, your business must be in one of the following countries/regions: Australia, Canada, Germany, Singapore, Switzerland...
Mon, 4 Apr, 2022 at 12:15 PM